Property management
AI Tools for Property Managers: Answering Maintenance Calls 24/7
Prices last checked on vendor sites: October 14, 2026
Maintenance calls don't keep office hours. A leak at 11 p.m. needs a different response than a dripping faucet, and a small property manager can't staff the phone around the clock. AI answering services can take the first call, sort the urgent from the routine, and get it to the right person. Prices were checked on vendor pricing pages on October 14, 2026.
Options to look at
Rosie has a dedicated property-management industry page.
| Plan | Price | Included |
|---|---|---|
| Professional | $49/mo | 250 minutes, message taking |
| Scale | $149/mo | 1,000 minutes, live and warm transfers, calendar booking |
| Growth | $299/mo | 2,000 minutes, waterfall transfers that try several on-call numbers |
Every plan includes English and Spanish, call summaries, and Zapier. There's a 7-day free trial.
My AI Front Desk costs $99/mo, or $79/mo billed annually. It includes 200 voice minutes, 400 SMS, web chat, an AI CRM, and follow-up sequences. Outbound calls (up to 20 a day on Business) can handle reminders.
OnCrew is built for contractors rather than property managers. Its emergency triage, on-call slots, and live transfers fit maintenance teams too, starting at $49/mo for 100 calls.
Setting it up for maintenance
- Define an emergency in writing: active water leak, no heat in winter, gas smell, lockout, and so on. Turn that list into the AI's transfer or alert rules.
- Build an on-call rotation. Rosie's Growth plan tries several numbers until someone answers, and OnCrew includes on-call slots on every plan.
- Give it your FAQ: office hours, how to pay rent, and how to submit a non-urgent work order.
- Keep the record. Call summaries and transcripts document when a tenant reported a problem.
- Gas smell or fire: your script should tell callers to leave and call 911 or the utility first.
Landlords with a few units
If you self-manage a small portfolio, our sister site, Small Landlord Stack, covers rent collection and landlord software.
See also: My AI Front Desk vs Rosie